Justine Cassell is Associate Dean in the School of Computer Science and the former director of the Human-Computer Interaction Institute at Carnegie Mellon University in Pittsburgh, Pennsylvania.
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12:29
Forget Weather, These Bots Make Good Conversation
Virtual assistants designed to build rapport are making the way for a generation of more trustworthy AI.
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17:10
Are Digital Assistants Smart Enough to Do Their Jobs?
As tech companies battle to develop the best digital assistant, we ask how they measure up, and why we so often fail to connect.